| Date: September 25, 2012 |
| Sales Person: Keith T. |
| Location: Tacoma WA |
Keith and Nate are the best! They took care of my needs without the added pressure. They even bought me lunch while waiting for the car to be ready. Even long after the sale, I still get calls from Keith to ask how my driving experience has been and if I still have any issues. Thanks for letting me deal with both these fine salesmen.
| Date: September 25, 2012 |
| Sales Person: Jenna G. |
| Location: Tacoma WA |
Jenna was my service gal…. she is great! Knows her stuff…. if not she asked.. with all the work that was done… to go across country..
I ask if they had some one to over see the work and to make sure all was done. (ex – many years ago in MA at a dealer had oil change.. failed to fill and left the cap off…. we smell thing…. no oil no cap!) Jenna said they have a quality control… and it was gone over… really appreciate that… I have confidence that all repairs was done correctly.. and the trip across county will be worried free…YOU HAVE OUTSTANDING SERVICE, AND a great personality and knowledge that Jenna which has to be a happy feeling that you got a great employee and the rest of customer service.
| Date: September 25, 2012 |
| Sales Person: Rex A. |
| Location: Tacoma WA |
Waited for car to get serviced watched movie and had pop corn and drinks. Awesome so very awesome.
| Date: September 24, 2012 |
| Sales Person: William L. |
| Location: Tacoma WA |
This is my second car from Bill at Larson. He was awesome and went above and beyond. He needs a bonus for sure
This whole dealership has been wonderful. I actually travel to Larson to buy my cars because the dealership near my home is awful (Hanson). I will return to Larson for future cars and make sure Bill is there!
Thanks so much!
| Date: September 24, 2012 |
| Sales Person: Darrell S. |
| Location: Tacoma WA |
Darrell is great and he is the reason we keep coming to Larson VW for our service. He is a super service advisor. Thank you!
| Date: September 20, 2012 |
| Sales Person: Darrell S. |
| Location: Tacoma WA |
Our technician, Darrell, is and always has been a joy to work with. He is thorough and knowledgeable. He always remembers us by name and makes us feel welcome. Our salesman, Bill Lucas is always very friendly. He goes out of his way to say hello. We always feel so welcome by everyone! Often times Ray and I will just stop by to check out your store and say “hi” to everyone and drink your awesome coffee and have a cigarette and check out the new vehicles. All of your service people are great. We love Jenna, too! We have 2 VWs (had 3 until our son totaled it). Our next vehicle will most likely be another VW. Thank you so much for letting us express our gratitude. Also, you did an exceptional job on detailing our car after it was serviced. Can you tell?…we love you guys!!